Accessibility Statement

Wayne Oliver Plumbing and Heating Ltd is committed to making our website accessible to all users, regardless of ability, technology, or circumstances. We aim to ensure that everyone can access the information and services we provide through our website.

Our Commitment

We strive to make our website as accessible and usable as possible by:

Designing with accessibility in mind
Using clear and simple language where possible
Ensuring good colour contrast for readability
Providing alternative text for images
Allowing for keyboard navigation
Building the site to be compatible with screen readers and assistive technologies

Standards and Compliance

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as much as possible. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

We also aim to meet relevant requirements under the Equality Act 2010.

What We’re Doing to Improve

We are continuously working to identify and fix accessibility issues. As a small business, we may not be able to resolve all issues immediately, but we are committed to ongoing improvement.

If we are notified of any specific accessibility problems, we will make reasonable efforts to fix them promptly.

Feedback and Contact Information

If you experience any difficulty accessing any part of this website, or if you have suggestions for improvement, please get in touch:

Wayne Oliver Plumbing and Heating Ltd
Email: info@wayneoliverplumbing.co.uk
Phone: +44 7784 975414

We welcome your feedback and are happy to provide information in alternative formats upon request.

Enforcement Procedure

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):

Website: https://www.equalityadvisoryservice.com
Phone: 0808 800 0082